Privacy Policy
Effective Date: Jun 1, 2025
Online Reputations (“we”, “us”, or “our”) respects your privacy and is committed to protecting the personal information you share with us through our website [insert website URL] (“Site”) and when using our services. This Privacy Policy outlines what information we collect, how we use it, and the choices you have regarding your data.
This policy is compliant with applicable privacy laws, including the California Consumer Privacy Act (CCPA) and the General Data Protection Regulation (GDPR) for users in the European Economic Area (EEA).
1. Information We Collect
a. Information You Provide Voluntarily
We collect personal information you choose to provide when:
- Filling out contact or inquiry forms
- Requesting quotes or consultations
- Communicating with us directly
This may include:
- Name
- Email address
- Phone number
- Company name
- Message contents or details
b. Information Collected Automatically
When you visit our Site, we automatically collect certain information through cookies and analytics tools such as Google Analytics 4, including:
- IP address
- Browser type and version
- Device type and operating system
- Pages visited and time spent
- Referring website or search engine
- Approximate geographic location
c. Third-Party Form Scripts
We use trusted third-party form providers to capture inquiries and client information. These forms may use cookies or scripts to enhance functionality and manage form submission securely.
2. How We Use Your Information
Your information is used for the following purposes:
- To respond to inquiries and provide customer service
- To improve our website functionality and user experience
- To analyze Site performance and marketing effectiveness
- To maintain the security and integrity of our website and systems
- To comply with legal obligations or regulatory requirements
We do not sell or rent your personal data to third parties.
3. Legal Basis for Processing (GDPR Compliance)
For individuals located in the EEA, we process your personal data under the following legal bases:
- Your consent
- Performance of a contract (e.g., delivering services)
- Legal obligation
- Legitimate interests, such as improving our services or communicating with users
You have the right to withdraw consent at any time by contacting us via our contact page here:
https://www.onlinereputations.org/internet-reputation-management-company-online/
4. Your Rights
For EEA Residents (GDPR):
You have the right to:
- Access the personal data we hold about you
- Request correction or deletion of your data
- Object to or restrict processing
- Request data portability
- Lodge a complaint with a data protection authority
For California Residents (CCPA):
You have the right to:
- Know what personal data we collect and how we use it
- Request deletion of your data
- Opt out of the sale (we do not sell personal data)
- Receive equal service and price regardless of exercising your privacy rights
To exercise any of these rights, please contact us via our contact page located here:
https://www.onlinereputations.org/internet-reputation-management-company-online/
5. Cookies and Tracking
We use cookies and similar technologies to track usage of our Site. These include:
- Google Analytics 4 for anonymous usage statistics
- Form tracking scripts to capture form submissions and improve usability
You can control cookie usage through your browser settings or opt out of tracking using browser extensions or cookie consent tools.
6. Data Retention
We retain personal information only for as long as needed to fulfill the purposes for which it was collected or to comply with legal obligations. Analytics data is typically retained for up to 26 months.
7. Data Sharing and Disclosure
We may share your data with:
- Trusted service providers (hosting, analytics, email, form platforms)
- Legal or regulatory authorities when required by law
- Third parties in connection with a business transfer or sale
All third parties are bound by confidentiality and data protection agreements.
8. Data Security
We implement appropriate technical and organizational measures to protect personal data. However, no system is 100% secure. We cannot guarantee the absolute security of your information.
9. External Links
Our Site may contain links to other websites not operated by us. We are not responsible for the content or privacy practices of these external sites.
10. Children’s Privacy
Our Site and services are not intended for individuals under the age of 18. We do not knowingly collect information from children.
11. Changes to This Privacy Policy
We may update this Privacy Policy occasionally. Updates will be posted on this page with a revised “Effective Date.” We encourage you to review this policy periodically.
12. Contact Us
If you have questions about this Privacy Policy or your data rights, please contact us via our contact page form here:
https://www.onlinereputations.org/internet-reputation-management-company-online/