Terms and Conditions

Effective Date:Jun 1, 2025

Welcome to Online Reputations (“Company”, “we”, “us”, or “our”). These Terms and Conditions (“Terms”) govern your use of our website, services, and any related tools provided by Online Reputations (collectively, the “Services”). By accessing or using our Services, you agree to be bound by these Terms.

If you do not agree to these Terms, please do not use our Services.

1. Scope of Services

Online Reputations offers online reputation management solutions, which may include:

  • Removal or suppression of negative content
  • Search engine optimization (SEO) for branded content
  • Crisis management and strategic consultation
  • Profile and listing optimization
  •  

The specific services to be provided will be outlined in a written agreement or statement of work (SOW) with each client.

2. Eligibility

You must be at least 18 years of age and have the legal authority to enter into these Terms. By using our Services, you represent and warrant that you meet these requirements.

3. Client Responsibilities

Clients agree to:

  • Provide accurate and complete information necessary for us to deliver the Services
  • Refrain from providing false, misleading, or defamatory materials
  • Cooperate in a timely manner with requests for approvals, feedback, and data
  • Not use our Services for unlawful, unethical, or misleading purposes

4. Fees and Payments

Fees for our Services are outlined in your individual agreement. Unless otherwise specified:

  • All payments are due in advance or as outlined in the SOW
  • Late payments may incur interest at 1.5% per month (or the maximum permitted by law)
  • Work may be paused or terminated if payment is not received on time

5. Confidentiality

We agree to maintain the confidentiality of any non-public information shared by the client, and expect clients to do the same with respect to our methods, strategies, and documentation.

6. Intellectual Property

Unless otherwise stated:

  • All materials, reports, and deliverables created by us remain our intellectual property until full payment is received
  • Clients receive a limited, non-exclusive license to use deliverables for their intended purpose

7. Content Removal and Suppression Limitations

We do not guarantee the permanent removal or suppression of online content. While we use proven strategies and legal tools, the success of reputation management campaigns depends on factors beyond our control, such as third-party platforms and search engine algorithms.

8. No Guarantee of Results

Online Reputations does not guarantee specific rankings, traffic levels, or the complete removal or suppression of negative content. We will perform all services using reasonable skill, care, and industry best practices.

9. Termination

Either party may terminate the Services by giving 14 days’ written notice. Upon termination:

  • All outstanding payments become immediately due
  • Access to reports, dashboards, or tools may be revoked
  • We are not obligated to return or delete any work performed before termination

10. Disclaimer of Warranties

Our Services are provided “as is” without warranties of any kind, express or implied. We disclaim all warranties including merchantability, fitness for a particular purpose, and non-infringement.

11. Limitation of Liability

To the maximum extent permitted by law, Online Reputations will not be liable for any indirect, incidental, or consequential damages. Our total liability for any claim arising under these Terms shall not exceed the amount paid by the client in the three months preceding the claim.

12. Indemnification

You agree to indemnify, defend, and hold harmless Online Reputations, its officers, employees, and contractors from any claims, liabilities, or expenses arising from:

  • Your use of the Services
  • Any breach of these Terms
  • Any content or data you provide

13. Governing Law

These Terms shall be governed by and construed in accordance with the laws of the state of Utah, without regard to its conflict of law principles.

14. Modifications

We reserve the right to update or modify these Terms at any time. We will notify clients of any material changes via email or website notice. Continued use of the Services after such updates constitutes acceptance of the new Terms.

15. Contact

For any questions regarding these Terms, please contact us at via out contact page form located at: https://www.onlinereputations.org/internet-reputation-management-company-online/

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